What Sets Socious Social Business Software Apart?

 

Since Socious has been providing online communities to businesses and nonprofit membership organizations since 2002, fads, hypes, and the promise of the “social enterprise” do not play a part in how we serve our customers and partners. Our radical focus on our customers’ success comes across in our people from the very beginning of the relationship, as well as how our product is developed – setting Socious apart from traditional enterprise software for mid-sized to large companies.

Customer Results

We have always been focused on getting results for our customers in the form of sales, customer retention, customer satisfaction and loyalty, and getting the data they need from the market to create better, more profitable products and services.

People & Community Building Experience

Your online community only works if your target audience uses it. Your interactions with the Socious team from your first contact with a customer engagement consultant to your customer success manager are focused on your success. This laser-focus delivers tangible results through our customer success team’s experience guiding organizations in the positioning, management, and growth of online communities – from the strategy planning to the social tactics behind keeping your customers, employees, and partners engaged.

Broad Social Functionality

Enterprise social software should not be the same for different businesses. Thought you participate in a broader market and compete with similar companies, your business is unique. Your structure, offerings, goals, and brand promise to your customers is specific to your organization. Socious’ business social networking platform was designed with this in mind. The broad feature set lets you select the functionality that will best achieve your goals and enables you to grow your social enterprise without needing to rip out your online community platform and start over when you expand.

Flexible Technology

Pairing Socious’s scalable functionality with innovative flexibility means that your online community platform will work the way that your company and target audience does. This flexibility also empowers you to be as inclusive or exclusive as you need to be to impact your business – allowing you to conduct precision segmentation to maintain a secure community of VIP customers, as well as bring customers, employees, and partners into a broader community to support customers’ use of specific product lines.