Automate Customer Support & Engagement with Online & Emailed Content Alerts

Build an Online Community That Your Customers Rely On and Return to Often

Each customer in your online community will have their favorite areas of the sites. Those areas they tend to go to on a regular basis based on the projects they are working on or the products they are interested in.

Keep them coming back to those areas by having your online community notify them of new content in their ‘Favorite’ areas of the site. Even if the customers do not know where the content they are interested in may show up, they still want to know when it does, your online community will insure they don’t miss a thing through ‘Google Alerts’ type messages.

Your Online Community Only Adds Value to Your Business if Your Customers Use It

• Automate emails that notify customers of content they are most interested in.
• Pre-select favorite areas for clients based on customer profile data.
• Make sure your customers are always up on the latest content being shared in your site ensure that they are getting the most out of your products.
• Make it relevant – Enable customers to be notified when a specific keyword or phrase is added to the community.

See how you can increase customer satisfaction.