Help Customers Find Answer in Your Online Community
Find Documents and Answers Faster Using the Built-In Search Engine in Your Online Community
Robust Search Engine
Let members search for content throughout all areas of your online community.
Tagging and Classification
Allow employees and members to tag and classify online community content with keywords and subjects for easy searching.
Multiple Search Options
Give members plenty of search criteria to choose from, including content type, topics, time frame, and the local community that the content belongs to.
Fully-Indexed Search Engine
All content in your online community is fully indexed so that members can find the resources they need in less time, with less effort.
Make it easy for members to collaborate with one another by finding the topics and discussions they’re most interested in quickly.
Multi-Platform Responsive Search
Members have full access to online community content, discussion, and search features from all major smartphone platforms.
Empower Members and Employees
Use the robust search engine to allow both members and employees to find the resources they need in seconds, increasing efficiency and supporting collaboration and participation.
Empower your members to find resources on their own in only seconds.
Increase Support Efficiency
Help your support team quickly and easily search for the resources they need to help customers or members.
Increase the value of your online community and its content by making all the information ever shared in the community easily accessible.
Do you want to get started today?
Learn how the Socious platform will work for your organization.
Have Questions? Call Us.
We're here to help you! Call us toll-free to get your membership and community software questions answered. 1-855-SOCIOUS (855) 762-4687