Forum Software and Discussion Boards
Empower Members, Employees, and Partners to Connect Around Your Organization
Help members support each other by asking and answering questions, and sharing best practices.
Allow members to choose what discussions they want to be notified about, and how often.
Multiple Engagement Methods
Members can participate in your online community’s discussion forums from their browser, through their email inbox, or using your community’s mobile app.
Secure Discussion Groups
Create a private, secure environment where employees work with each other and members to collaborate on their problems.
Monitor discussions to better understand your customers’ challenges to ensure you are solving the right problems.
Build a Knowledge Base
Enable members to search previously answered questions in existing discussions.
Build Loyalty, Increase Engagement, and Gather Activity Data
Give your members a valuable place to participate, while you collect actionable member activity data that you can use to personalize the member experience.
Increase Member Retention
Interacting with other members and employees will help increase loyalty since your members have a community to help them become more successful with your organization.
Boost engagement by allowing members to post the exact questions they were interested in and get support and new ideas from peers and experts.
Get Actionable Member Data
Monitor member interests and challenges in order to proactively address member problems and provide the most relevant communication.
Do you want to get started today?
Learn how the Socious platform will work for your organization.