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Enterprise Online Community Software Enterprise Online Community Software
Improve new sales and customer retention by bringing together customers, employees, and partners for the success of your customers.
Association Online Community Software Association Online Community Software
Increase collaboration and networking to show members the value of your organization. Check out the #1 online community platform for keeping members engage and generating non-dues revenue.
User Group Management SoftwareUser Group Management Software
The only all-in-one membership management and online community system designed to manage large technical and software user groups.

Why choose Socious?

Technology

Socious has been providing online community software to the global membership organizations and Fortune 500 companies since 2002.

Approach

Online communities are about people, not software. Socious provides customers the guidance, implementation services, support, and partners to help them launch and maintain a successful online community.

Results

By keeping customers engaged, the Socious platform can have a significant impact on customer satisfaction, revenue, and cost controls. Socious customers consistently enjoy higher levels of customer or member engagement than published industry averages.

File Library, Collaboration Tools, Support & Product Documentation


Give Your Customers the Information and Documents They Need to Be Successful

File Library, Collaboration Tools, Support & Product Documentation
File Library, Collaboration Tools, Support & Product Documentation

Turn your file library into a valuable resource for customers that will help to make them more successful with your products. Enable your customers to access all documents from your company that are available to them in one place. Support documents, product documents, marketing spec sheets and more can all be easily stored and accessed from one location.

Enhance your company documents by inviting customers to share supporting materials that other customers may find helpful as well. By enabling customers to rate documents, you also help to bubble up the most valuable content in the library to help customer find it more easily.

Place the Right Resources in Front of the Right Customers

  • Place product documentation at your customers’ finger tips.
  • Empower your support team with resources organized in a way that makes sense to them.
  • Turn your documentation into two-way social tools when customers or employees ask questions or comment on a file.
  • Improve product and support documentation more quickly by getting real-time comment on files.

Learn how to engage your customer with relevant support and product documents.

Socious Online Community Solutions