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Enterprise Online Community Software Enterprise Online Community Software
Improve new sales and customer retention by bringing together customers, employees, and partners for the success of your customers.
Association Online Community Software Association Online Community Software
Increase collaboration and networking to show members the value of your organization. Check out the #1 online community platform for keeping members engage and generating non-dues revenue.
User Group Management SoftwareUser Group Management Software
The only all-in-one membership management and online community system designed to manage large technical and software user groups.

Why choose Socious?

Technology

Socious has been providing online community software to the global membership organizations and Fortune 500 companies since 2002.

Approach

Online communities are about people, not software. Socious provides customers the guidance, implementation services, support, and partners to help them launch and maintain a successful online community.

Results

By keeping customers engaged, the Socious platform can have a significant impact on customer satisfaction, revenue, and cost controls. Socious customers consistently enjoy higher levels of customer or member engagement than published industry averages.

Manage Email Customer Communication in Your Online Community


Use Personalized Email from Your Online Community to Engage Diverse Customer Segments

Built-In Email Marketing System
Manage Email Customer Communication in Your Online Community

As your community grows, sending announcements and notifications to your community keeps customers engaged. By having an integrated email engine in your online community, your staff will be much more efficient in sending customer-wide emails as well as targeted emails that are specific to a segment of your customer base.

An online community is not only a benefit to your customers, but by having multiple community building tools integrated in one system, your staff will benefit as well.

Improve Your Customer Communication Processes Without Adding Work for Your Staff

  • Improve customer communication by letting your community managers easily email customers based on product, customer type, location, or other customer data.
  • Keep customers and partners engaged by creating personalized email messages for specific customer segments.
  • Send HTML or text-based email.
  • Track email activity to get insight into customer behavior.

Find out how to improve customer communication using your online community.

Socious Online Community Solutions