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Enterprise Online Community Software Enterprise Online Community Software
Improve new sales and customer retention by bringing together customers, employees, and partners for the success of your customers.
Association Online Community Software Association Online Community Software
Increase collaboration and networking to show members the value of your organization. Check out the #1 online community platform for keeping members engage and generating non-dues revenue.
User Group Management SoftwareUser Group Management Software
The only all-in-one membership management and online community system designed to manage large technical and software user groups.

Why choose Socious?

Technology

Socious has been providing online community software to the global membership organizations and Fortune 500 companies since 2002.

Approach

Online communities are about people, not software. Socious provides customers the guidance, implementation services, support, and partners to help them launch and maintain a successful online community.

Results

By keeping customers engaged, the Socious platform can have a significant impact on customer satisfaction, revenue, and cost controls. Socious customers consistently enjoy higher levels of customer or member engagement than published industry averages.

Email Communication Engine to Boost Customer Engagement in Your Online Community

Improve Customer Communication Using the Email Engine Built Into Your Online Community

Email Communication Engine
Boost Customer Engagement in Your Online Community

As your community grows, sending announcements and notifications to community members can be necessary. By having an integrated email engine in your online community, your staff will be much more efficient in sending customer-wide emails as well as targeted emails that are specific to a segment of your customer base. An online community is not only a benefit to your customers, but by having multiple tools integrated in one system, your staff will benefit as well.

Keep Customers Engaged in Your Community Using Highly Personalized, Segmented Email

  • Improve customer communication by letting your community managers easily email customer based on product, customer type, location, or other customer data.
  • Keep customer and partners engaged by creating personalized email messages sent to specific customer segments.
  • Send HTML or text-based email.
  • Enable customer care and marketing staff to track emails and maintain segmented customer email lists.

Find out how to improve customer retention.

Socious Online Community Solutions