Online Community Software | Social Networking Platform

Why choose Socious?

Technology

Socious has been providing online community software to the global membership organizations and Fortune 500 companies since 2002.

Approach

Online communities are about people, not software. Socious provides customers the guidance, implementation services, support, and partners to help them launch and maintain a successful online community.

Results

By keeping customers engaged, the Socious platform can have a significant impact on customer satisfaction, revenue, and cost controls. Socious customers consistently enjoy higher levels of customer or member engagement than published industry averages.

Provide Good Customer Service Using Your Social Networking Platform

Provide Better Customer Service Using FastFind™ Technology to Help Customers Find Answers More Quickly

Full Search of Your Private Social Network

Increase customer engagement by helping customers find the answers they are looking for in seconds.

Search Blogs in Your Social Network Platform

Use a single search engine to make sure your customers can find best practice information from your executives, product experts, and other bloggers alongside important product documentation.

Search Your Private Social Network from Mobile Devices

Help your customers bring the power of your online community with them wherever they go by enabling them to access and search your full social networking platform from their mobile devices and phones.

Find out how to increase customer satisfaction by helping customers find the answers they need faster.