Integration with Your CRM Data or Customer Database
Integrate Your Online Community with Your Customer Relationship Management Database
360 Degree Member View
Linking data from your online community and CRM gives you a better view of each member, their issues, and the potential future services they may be interested in.
Use CRM profile data to segment areas of your online community based on member type and needs.
Set up your community’s security and groups based on usage of certain services or a specific geographic area.
Keep Data in Sync
Designated member of a specific advisory board will have access to those discussions, calendars, and resources in your online community based on data from your CRM.
Take the manual processes out of giving online community access to your members by integrating data in your CRM system and having members log in only once to access all systems.
Add Social Activity Data to Your CRM
Build out member profiles by bringing data from your online community into your CRM system.
Easily Integrate With All Major Database Platform for a Seamless Member Experience
Socious online communities integrate with all major membership database platforms, and includes its own AMS system to provide seamless data syncing so you can focus on the member experience.
Create a Better Member Experience
Combine data sources to get a better view of customers in order to segment them properly and provide the most personalized and relevant experience possible.
Give your staff members more time to focus on members, instead of data syncing and transferring information between systems.
Treating members to a more personalized experience will build stronger relationships and keep members with your organization over the long term.
Do you want to get started today?
Learn how the Socious platform will work for your organization.