Online Customer Community Software

Everything You Need to Create Online Customer Communities

Socious online community software enables your business to bring customers, partners, and employees together for the success of your customers.

See how you can create an active customer community with Socious.

Get a live demo of Socious online community software.

REQUEST A DEMO

Increase Sales & Marketing

In a competitive market, set your offering apart by pairing your products and services with the power of an active social community.

Improve Customer Satisfaction & Reduce Support Costs

Give your customers the tools and access they need to succeed with your products and services.

Collaborate with Customers to Improve Products

Create more profitable products by developing sustainable feedback loops with your market and customers.

Reduce Customer Churn

Your online customer community is a tangible benefit of doing business with you. Increase customer retention and market share by creating an online community where idea sharing, peer-to-peer discussions, and proactive customer service create loyal brand advocates.

Create Stronger Customer Advocates

By providing the discussions, resources, and support that your customers need to be successful, your organization will grow brand awareness through word-of-mouth recommendations from satisfied, passionate customers.

Improve Product Stickiness

Help your customers do their jobs and become more successful with your products and services by creating a community where customers can find help and best practices from other customers, as well as employees and other product experts.

Keep Customers Engaged

Provide each customer with information relevant to them. Empower your support team to proactively listen and address customer ideas, issues, and concerns.

Make Market-Driven Decisions

Let your customers and partners know they matter and you are listening to them. Give your customers a voice and a platform to provide consistent, actionable feedback about your products and services, as well as broader market trends.

Ongoing Customer Collaboration

Build more profitable products using fresh market data or customer feedback. Collaborate with customers to spot trends, build out new feature requirements, and validate product strategies.

Online Customer Community Software Features

Socious all-in-one online community software has everything you need to create a thriving online customer community.

  • Advanced segmentation to manage multiple communities in a single platform
  • Access online, through email, and from mobile devices
  • Tools to crowdsource ideas and product enhancements
  • Built-in event management software
  • Secure group collaboration
  • Personalized content alerts and community notifications
  • Community analytics dashboard

Have Questions? Call Socious.

Have Questions? Call Us.

We're here to help you! Call us toll-free to get your online community software questions answered.

1-855-SOCIOUS

(855) 762-4687

Request a Demo of Socious Online Community Software 

Request a Demo.

See how Socious online community software can help you maintain better relationships with the people that matter most to your organization.

REQUEST A DEMO

Request a Demo of Socious Online Community Software 

Take a Product Tour.

Walk through a self-guided audio/visual tour of the key features inside the Socious online community platform.

START THE TOUR