Customer Advisory Board Community Software
Everything You Need to Inspire Innovation
Make Market-Driven Decisions
Stay closer to your market and customers to create products and services that solve their most critical problems.
Co-Create with Customers
Bring your customers and partners into the product management process with idea tracking, crowdsourced prioritization, and product feedback discussions.
Validate Product Enhancements
Test new ideas and collaborate on product requirements with select members of your online customer or user community.
Get Actionable Data from your Market
Monitor your customers’ discussions and report on top trends to uncover your customers’ biggest problems and the things that are important to your target audience. Join the discussions or proactively reach out to key members of your community to dig deeper in your market’s needs.
Manage Idea Submission and Prioritization
Aggregate the voice of your community by empowering your customers to submit, rank, and discuss ideas for your product or organization. You can even crowdsource sessions for conferences.
Collaborate on New Features
Work side-by side with specific groups of customers to co-design your new product or latest enhancement. Use private wikis and socially-enabled documents to bring your community into the product development process.
Test Product Concepts
Before you go to market, validate product strategies and specific business assumptions sharing secure documents, demonstration videos, and blogs run by your product managers.
Validate Your Direction
Use the built-in surveys and polling engine to confirm the market insight and product feedback from your company’s community.
Who Will Manage & Grow Your Community?
Socious Has You Covered.
You Get Our Online Community Platform
We'll Plan Your Strategy & Get People to Participate in Your Community
Have Questions? Call Us.
We're here to help you! Call us toll-free to get your online community software questions answered. (866) 670-1402