Get the Essential Guide to Measuring Your Customer Community's ROI
From helpful hints to the metrics you'll need to measure your customer community strategy's impact on business objectives. It's all here.
The Proof is in the Pudding
Don't just assume that your online community is working for your business. Use the data inside and outisde of your customer community so that you KNOW whether or not it's working, and what needs fixing.
In order to successfully track the ROI of your customer community, you will first need to develop and prioritize your goals for the community.
This guide will breakdown the most common customer community business goals into clear and trackable metrics.
In addition to the metrics that you'll need to track, we have also included helpful hacks to help you along the way and make the process as easy as possible.